We accept the following major credit cards:
- American Express
Special order 14Kt gold and sterling silver items will be shipped within five working days.
All orders are shipped F.O.B. Santa Ana, California. Our standard method of shipping is United Parcel Service (UPS).
P.O. Boxes and APO/FPO Addresses. UPS will not deliver to PO BOXES or APO/FPO addresses. Please provide a physical street address. Failure to do so will delay your order.
Still waiting for your Rockin' Doggie order? We thank you for your patience and are committed to processing and shipping your order expeditiously. When estimating the delivery date of your package, please consider the following:
- Credit card authorization and verification must be received prior to processing.
- All orders are shipped from California.
- As soon as your package ships, you will receive an e-mail from UPS with your tracking number.
Thank you for your purchase! We appreciate you choosing Rockin' Doggie and want you to love your order. We gladly accept returns, so if, for some reason, you need to return an item, please note the following:
- All Rockin' Doggie product are guaranteed free from manufacturer's defects.
- If you are unhappy with your purchase for any reason it may be returned or exchanged within 30 days of purchase.
- Special orders are not returnable.
- To return or exchange your gift selection please contact our customer service department for authorization at 800.518.8935.